Tip Ten: Make 'Don't Sweat the Small Stuff' Mandatory Reading

This may seem like a strange thing to place on a list to improve respect, but "Don't Sweat The Small Stuff" by Richard Carlson, Ph.D. should be mandatory reading for any front line employee.

If you haven't read it, get a copy from someone and check it out.

The book can put things in perspective and should be reread often.

That's all.

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