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Tip Eight: Log Your Trips

Memories fade. Details get forgotten. And sometimes, flight attendants don't get paid for the work they perform. I'm talking about Holding Time, one of many reasons why you should always log your trips.

I use a computer program called Outlook to store my trip data. But you can easily log your trips without a computer. Try the following:

When you are sitting in briefing, make a box on your ID or FLTLOF:

Holding Time notepaper

Then, during your trip, note any holding time details. Do the same for Understaffing.

Then:

  1. After every trip, save your FLTLOF and ID. Put this in a folder called 'January 2004 Trip Data' or 'February 2004 Trip Data'
  2. Each month, make sure to pick up your Monthly Statement of Earnings from your domicile. Ask the coordinator where your domicile stores your copy---each domicile is different.
  3. Compare your holding time/understaffing/purser/language pay on your Monthly Statement of Earnings with your trip notes. If you are a Purser, read the section on understaffing pay to learn more.
  4. If there is a discrepancy, telephone payroll and sort it out. Use clear, business speak when dealing with them. 

And don't just always log the FLTLOF, ID, and payment details. Also log unusual incidents/events that happened. This is especially true if you are a Purser. You never know when Mrs. Crabtree in 35G might decide to file a lawsuit claiming 'soft cell tissue damage' sustained on her head when a golf club fell out of the overhead bin because the dumb ole flight attendants weren't stowing them properly.

It's even helpful to log hotel details at Hotel Flight Attendant, layover location information, Duty Free sales, Unimatic tips, etc... Organize it. File it. And when needed, you'll have it all there.

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