Flight Attendant Certification (GRID)

Questions and Answers

Q: Do I have to be certified?

A: Yes. Certification with the FAA is mandatory for all flight attendants and displacement qualified employees effective Dec.11, 2004.

Q: What will happen if I have not submitted my information by the deadline?

A: If you have not submitted your personal information by Nov. 11, 2004, you will see an “M” code in your line. This will serve as a reminder that you are within the final 30-day window to submit your information. If you have not submitted your personal information by Dec. 10, 2004 for it to be submitted to the FAA for their Dec.11, 2004, deadline, you will see a “Q” in your line for any trip that touches that date and beyond. Pursuant to Federal law, any flight attendant whose information is not submitted to the FAA by Dec. 11, 2004 , will no longer be permitted to work as a flight attendant.

Q: How do I register to be certified?

A: During the initial registration process, you will register through United's GRID screen on SkyNet. Once you have registered in United's GRID system, any changes to the personal information you have submitted must be made directly through the FAA at their Web site at FAA.gov or type in: https://amsrvs.registry.faa.gov/amsrvs/FLT_ATT/FLTLogon.asp

Q: What is the information I need to provide?

A: Location of Birth: City /Village/ Town , Country (using the current country name), Province, State, Territory, etc. Physical description: Height, Weight, Hair Color, Eye Color, Gender. Additionally, you will need to have a residential address (not a P.O. Box) on file in PeopleNet as either your primary or secondary residence.

Q: Who will have access to my personal information?

A: United and the FAA. In order to comply with the FAA mandate for flight attendant certification, all airlines are required to gather the requested information and submit it in bulk to the FAA. Due to this requirement, we must collect the data from all flight attendants before an FAA certification can be issued. In addition, the “Place of Birth” information will be used for mandatory transmission to U.S. Customs and Border Patrol (CBP) for Advanced Passenger Information Screening system (APIS) transmissions. This is the federally required submittal of passenger and crewmember data for all international flights into and out of the United States .

Q: What happens if the information I've provided changes, i.e., I've moved or changed the color of my hair?

A: Once you make the initial input of your personal information into United's GRID system, you will need to make all subsequent updates directly through the FAA Web site using your certificate number. United only has responsibility for the initial collection and submission of personal data for flight attendant certification. Once certification is in place, the FAA will manage the data entered and updated for each existing or newly certified flight attendant.

Q: Will I receive something documenting my certification?

A: Yes. The FAA will mail your Certificate of Demonstrated Proficiency to the permanent residence address you have on file with United.

Q: Will I need to carry this with me whenever I fly?

A: No, you do not need to carry your certificate with you when you fly. In the event you are requested by the FAA to present your certificate, you will have 15 days to do so.

Q: Once I've submitted my information into the GRID system, how long will it take to receive my certificate?

A: The FAA has 120 days to award a certificate after receiving the information from the air carrier. Within 10-14 days of awarding a certificate, the FAA will mail you a wallet-sized hardcopy of the certificate.

Q: Can someone else submit my information into SkyNet for me?

A: No. You must sign onto SkyNet with your file number and password to enter your personal information into the GRID system.

Q: Who can I contact if I have questions about entering my personal information into the GRID system or about the certification process?

A: You may contact the Flight Attendant Service Center through FLT-LINE option 4/3.

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