Hi, this is Glenn. This is the time of year when many of us spend time with our families and friends to enjoy our various holiday celebrations. For all of us at United this is also a time of significant change, which is always difficult to contemplate, especially when it may impact our families and our friends. Today, I want to acknowledge all of you and thank you for the continued commitment and focus on doing your jobs as well and better than you ever have before.

As a result of your efforts, we continue to outperform our competitors and our customers know that they are our number-one priority. I also want to take the occasion to acknowledge the work and collaboration between the union representatives and leadership and the management team that are working very hard today to reach agreements as we move forward.

As I've said before, I have no doubt that we will emerge from Chapter 11 and be a significant competitor in the airline business that meets the needs of the 21st century.

We all know we have a tough challenge to accomplish the transformation we need, but we also know we have a unique set of assets and the very best people in the business that will enable us to restore United to a position of leadership.

Thanks again and my best wishes to all of you and to your families throughout this holiday season as we prepare for a challenging new year. In closing, keep your heads up and be United. I'll be talking to you soon.