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Continuing Problems with Reserve Time Accrued Order (TMAC) in CCS & COSMOS

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Source: AFA

Date: Feb 09, 2019

Source: Elines

During this past week, the company deployed a fix to the International Purser Reserve displays in CCS.  After the fix was applied, it was noticed that the TMAC information of the Reserve Availability screen is again displaying incorrectly by including future credit for training, vacation, and Union business, etc.

This problem has been reported to management in IT and we have been advise work is underway to resolve the discrepancies.  It is important to note that the TMAC discrepancies are only affected in CCS and COSMOS.  The Reserve Preference Platform is unaffected meaning that assignments made through preferencing are using an accurate TMAC in the assignment process.

As we obtain additional information, we will pass that along to let you know the issue has once again been resolved.

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