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New Crew Badges

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Source: AFA

Date: May 18, 2011

From: AFA Elines (May 18, 2011)

On Tuesday we received information from United management about a corporate-wide badge reissue project. Management has indicated that Flight Attendants will be notified by criteria (must read) e-mail, which many have received today. This information is also being relayed in United's other communications including upcoming Onboard Updates.

This is a new company badge that all employees of the "new" United are being issued. Flight Crew Members will be distinguished by the word "CREW" on the face of our new badge. This badge replaces the current TSA badge but does not replace any necessary location specific parking or airport access badges.

The reissue process must be completed in the next 43 days and all Flight Attendants must be in possession of the new employee badge by July 1, 2011. Employees currently on Leave of Absence or Voluntary Furlough Status will be issued the "new" badge prior to their return to work at the expiration of their LOA or Voluntary Furlough.

In order to receive your badge, you must appear in person to your domicile coordinator with your current badge in possession and sign for your new badge. You will be allowed to retain your current United Airlines crew badge if desired, however it will be disabled upon receipt of your new badge and can no longer be used or displayed. You may begin using your new United employee CREW badge as soon as you receive it. These badges will expire in your birth month, no more than 23 months from the date of issue.

We are permitted to have our "preferred" name displayed on the face of the badge; however, your full "legal" name (as it appears in your passport and on company records) will be imprinted on the back of the badge and it is this name that customer service personnel will need to verify in the Crew Member identification process.

Flight Attendants whose current badge expires at the end of May 2011 will need to exchange your badge before that time. All others must do so before June 30, 2011. If you are not in possession of the new employee crew badge by July 1, 2011, you will not be in compliance with the Code of Federal Regulations (CFR) requiring all active Flight Attendants to display and/or be in possession of an approved TSA badge when functioning as a crewmember.

Additional information on handheld Cashless Cabin devices:

  • Hand held devices for Cashless Cabin will not be able to scan the new United badge to read the employee file number for now.
  • Management has indicated that programming work is underway with the vendor who supplies the device to restore scanning functionality.
  • Until this is completed you must manually enter your file number into the device.
As additional details are provided and communicated by United to Flight Attendants we will make these available.

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