Hello, this is Jane Allen with a special Update for Friday, February 10, 2006

We had a dramatic example this week of how skillfully our flight attendants respond in an emergency situation.

You may have heard that a customer onboard one of our flights committed suicide on Wednesday. I want to commend the Washington-based flight attendants who calmly and professionally handled this extraordinarily difficult situation. These outstanding flight attendants remained in control and never lost their composure as they attempted to resuscitate the customer while ensuring that the safety and security of the entire aircraft was not compromised.

I am also very grateful for the assistance and support provided by employees on the ground once the plane diverted to Denver, including two of our DENSW supervisors and one of our coordinators, along with colleagues from other divisions who responded and provided assistance to the crew and customers. I thank everyone for their extraordinary efforts in the aftermath of this tragedy.

Dealing with difficult situations is one way that our flight attendants distinguish themselves. Providing extraordinary service is another. Chicago-based flight attendant Michelle Dubester did just that on a recent flight that had a lengthy delay. Michelle's service explains why customer Brent Deuth walked away from what could have been a negative experience with only good things to say about his flight.

In his letter, Mr. Deuth credits Michelle with making his trip fantastic. He wrote that Michelle never stopped working while the flight was delayed, and she continued to work tirelessly throughout the four hour flight, always asking her customers if they had what they needed.

He goes on to say and I quote, “Michelle was courteous, pleasant and professional. It is people like Michelle that keep me flying on United.”

It is exactly this type of unwavering commitment to customer service that has helped bring us to our successful exit from bankruptcy. And in recognition of the hard work and sacrifices that got us to this point, our Plan of Reorganization provides equity in the new company to nearly every employee who participated in this part of the process.

This week all eligible employees received their shares of the new United stock. The distribution for each employee group is in direct proportion to the labor savings that the group provided during the Chapter 11 process. For flight attendants, in accordance with the AFA agreement, the shares were deposited into 401 (k) accounts. For flight attendants who are not U.S. residents, the company and AFA continue to explore distribution options that try to minimize tax liability for individual flight attendants. Under the contract, if such options cannot be found, shares will be directly distributed to these individuals.

You will receive a letter within the next few days detailing exactly how many shares you received, how the number of shares was calculated, and what the share value was at distribution. In the meantime, general information is available on SkyNet.

Your shares of the new stock are now under your control. You can either keep them in your 401 (k) account, or you can sell them and use the proceeds for different investments in your account.

The stock opened at a price higher than our original estimate, which is a reflection of the confidence the market place has in our business plan. Long-term, it is our performance that will be the most important driver of our share price. And the great job done by all of you and your colleagues will help ensure that we are in the best possible position to compete in an industry full of changes, with competitors fighting for every customer.

That's all for today. Thanks for listening and fly safely.