Hi, it's Glenn, it's Tuesday, the 31st of October, and I'm calling today from Chicago. We announced our third-quarter results this morning which demonstrate momentum on our core agenda of continuous improvement, controlling our costs, optimizing our revenue and improving our customer experience.

Simply said, we had a solid quarter... and the numbers tell the story:

• We reported an operating profit of $335 million, which was $170 million better than the previous quarter.

• We reported net income of $190 million. Excluding reorganization and special items, we had a year-over-year improvement of some $95 million.

• Our operating margin, excluding special items, improved to 5.9 percent. We have now generated two successive quarters of margin improvement.

• We reported diluted earnings per share of $1.30. This is a significant improvement, and it would have been 43 cents per share better without the effect of necessary accounting for income tax. That said, we'll not be paying material income taxes for quite some time because we continue to have significant tax credits going forward.

• Our revenue performance was healthy -- up 11 percent to $5.2 billion, and we are pleased with how we performed relative to our industry peers. Passenger unit revenue improved by 10 percent, total unit revenue improvement was up 7 percent from the quarter a year ago.

As we have consistently said, we are targeting industry-leading revenue performance, and this is solid progress toward that goal.

We are putting our customer at the center of our decision making. The reason for that is clear: our customer-driven strategy will drive margin leadership. Delivering on the basics and being as efficient as possible ensures we are providing consistent service … every time.

Building on that base, we can deliver an experience that differentiates United with our most frequent business travelers and enables us to capture better than our fair share of premium customers.

We are encouraged -- but we are not satisfied -- by the results that we report today. That's because we know there's more to do going forward.

We reported costs that were competitive with our peers.  In the quarter, our CASM was up 7 percent, driven by a 21 percent hike in fuel prices.

Through our continuous improvement efforts, we are improving our work processes and identifying new cost-savings opportunities.

Our continuous improvement and network optimization efforts are paying off and enabling us to turn planes more quickly and to add flights -- such as the new service out of Dulles to Rome, to Kuwait and Narita -- while at the same time reducing our costs.

Although resource optimization work challenged our operations during the first half of the year, third-quarter results show that we are turning that around. The latest DOT results for August place United in second place for the network carriers in on-time performance.

Our overall operational performance was better than the previous two quarters, and that is evidence of your hard work during a period of high load factors, tighter turns and heightened security measures. Employee productivity is up, and aircraft utilization is at an all-time high.

We are on track with our current savings initiatives, which call for $300 million in cost reduction this year and $400 million in 2007.

That said, we face inflationary pressure, a challenge we will meet by executing on the numerous projects already underway to reduce costs, and we are continuing to identify more.

As we move ahead, leadership and employees must be aligned to deliver value to customers and shareholders with the right management team in place to lead our efforts.

Our business foundation is improving, and we can be better yet. We'll continue to deliver on our agenda of optimizing our revenue, reducing our costs and improving our customer experience.

That's all for now. I'll be talking to you again soon. Until I do, stay focused on our customers and on one another... and stay united.