Hello this is Jane Allen with an update for Friday, September 30, 2005.

Momentum continues to grow behind our new hire program. Today, we posted descriptions and applications for SAFA positions to support initial training for new hire flight attendants. Although we are changing many aspects of our new hire process to reflect the current flight attendant position and to improve our hiring and training effectiveness, it remains essential that we tap into the knowledge and talent of our corps of incumbent flight attendants.

Specifically, we have SAFA opportunities for instructors and domicile support positions. SAFA instructors will play a key role in the technical skills curriculum, which may include in-flight simulations and aircraft familiarization activities, while SAFA's in the domicile support positions will serve as a resource for new flight attendants in their assigned domiciles. Complete details of these opportunities are posted on the "Training home" page of the Onboard Services section of SkyNet.

On Thursday, I had the pleasure of talking with United's Board of Directors about our need for new hire flight attendants and our recruiting and training plans. They were extremely interested and engaged during the discussion and asked lots of questions about how we were going to ensure success in bringing highly qualified candidates into training and make sure these new hires were prepared to meet our customers' expectations. Virtually every audience I talk with, from our Board members to folks in the domicile to people at headquarters, see the hiring of new flight attendants as hugely representative of the kind of good things we see on the horizon for our company as we exit from bankruptcy.

It was a very energizing and positive discussion with the Board on this topic. They clearly see the important role that you play in serving and protecting the safety of our customers, and they are very supportive of the approach we are taking to attract and hire women and men who are capable of serving shoulder to shoulder with you once they have completed training.

As we begin the fourth quarter, which runs from October through December, we officially kick-off the new addition to the company's incentive travel pass program. As I discussed a couple of week's ago, all eligible United employees have the opportunity to receive eight additional service-charge waived travel segments, if United meets or exceeds the fourth-quarter DIR, or Definite Intent to Repurchase, goal.

The recent results from August are promising. Overall, United exceeded its August DIR goal of 36.7 percent, coming in at 37.2. Importantly, the company's overall rating for international flights of 35.3, which was also above goal for the first time in several months.

From a flight attendant perspective, our overall international flight attendant rating for August was 59.1, which was below our goal of 59.8 percent. In North America, we achieved a flight attendant rating of 60.6 percent, which as above our goal of 60.3.

Looking at meals, our overall ratings in North America came in at 43.6, which was above the goal of 42.2. Overall international meal ratings were 42.1, which was our highest meal rating for international flights so far this year, but below our goal of 44.3.

As you may already have noticed, we are putting extra focus on the customer drivers of DIR in the form of more pre-departure and post-arrival briefings. I urge you to take advantage of the increased briefing time that you will have with supervisors. Share with them your successes and the challenges that you may be facing Onboard. We hope these briefings create more opportunities for dialogue within our group that can provide the basis for continuous improvement.

As you may know, October is National Breast Cancer Awareness month. I am very pleased that we worked in cooperation with the AFA to provide all of you with official "Y-ME" pins to promote what is a very personal cause for many in our organization. Most of us know someone who has battled this disease, including United Flight Attendant Kelli Towns. She served as national spokesperson for Y-ME, and the organization still uses her picture and words today. The pins will be in your mailboxes the first week in October. If you choose to promote National Breast Cancer Awareness Month, we ask that you do so with this pin as a show of unity with your fellow flight attendants.

Finally, I am very pleased to tell you that all flight attendants who reside in the areas hit by Hurricane Rita are safe and accounted for. While our hearts go out to those flight attendants whose homes and property were damaged during this devastating hurricane season, we are grateful that everyone is safe.

That's all for today. Fly safely and thanks for listening.