Hello this is Jane Allen with an update for Friday, July 22, 2005.

Over and over again, I hear from customers who write to me about how you and your fellow flight attendants make a difference in their experience with United. Whether it's exemplary service, extra assistance or just a friendly smile, you have the unique ability to touch customers who fly our airline.

Your interaction with our customers is one of the many reasons we have to be optimistic about the future of our company.

We are little more than a week away from filing our Plan of Reorganization with the Bankruptcy Court. In and of itself, it will be a significant event - an important milestone that symbolizes all of the incredible work we have done together to prepare our company to exit Chapter 11 bankruptcy.

The filing of the Plan of Reorganization, or POR, will be the latest in a series of positive steps that we have achieved. One week ago today, the U.S. Bankruptcy Court approved United's amendment to its debtor-in-possession financing. The amendment includes -- among other things -- a 310 million dollar upsizing of the loan to 1.3 billion dollars, a reduction in the interest rate United pays under the loan, and an extension of the maturity date through Dec. 30, 2005. The amendment ensures that we have access to cash as we work to complete our restructuring - positive news, to be sure.

Earlier this week, the IAM announced that its represented employees voted to ratify all six amended collective bargaining agreements, or CBAs, with the company. The Bankruptcy Court approved the agreement today. United has now completed a major phase of its restructuring by reaching consensually negotiated CBAs with all of its labor groups that have been ratified.

But fasten your seatbelts. The weeks and months ahead will be eventful. The process of moving from the filing of the POR to the point of exiting bankruptcy will be unlike the activity we've observed and experienced to date. Additional disclosures, competing business plans, voting and solicitation and confirmation hearings - you are going to hear a lot about these things.

And the scrutiny of the company will undoubtedly increase, particularly by members of the Creditors' Committees, who have a keen interest in the assets of the company and how their financial claims are handled, and from prospective lenders who will finance our exit from bankruptcy. There will be much speculation and conjecture, and you can bet it will be widely reported by the media.

During this time, each of us will have many challenges. First, we have to remain focused on the work we do and the contributions we make to continue to drive this airline forward. Your role with our customers will continue to be critically important. We need our customers to remain confident in our airline with no drop off in performance or service.

Second, each of us needs to separate fact from fiction and truth from rumor during this highly charged period. If you have a question, I urge you to use the feedback mechanisms we have in place today - Ask Onboard, Rumor Central - or talk to your local domicile team or email me or other members of the management team. My update and NewsReal, both of which are posted in the domiciles, and SkyNet will have the important news of the day.

Finally, know that the steps we are taking during this process are necessary for us to emerge from bankruptcy. This business has fundamentally changed. The pressures on costs and revenues are enormous, particularly as we operate in a very highly competitive and oversupplied market. The business implications of $60-a-barrel fuel costs are, in and of themselves, extremely daunting.

But… we are still here. And not only are we continuing to operate, but we are in a much better competitive position today than we have been in many, many years. Other airlines are now dealing with some of the same critical problems that we have already solved. It really does feel good to know that we are ahead of the curve in many respects.

In closing, I want you to know that we are all working hard to ensure a successful future for United. Continuous improvement is the only way for us to sustain that success. Know, too, that your role is valued and recognized as part of the combined effort of this airline. I know that you face challenges every day in making sure our customers are safe, secure and receive the best service possible. I know, too, that you deal with those challenges in a way that makes all of us proud.

Thank you for your continued effort. Fly safe, and thanks for listening.