Hi, it's Glenn and it's Thursday, July 7th.

This morning we were all horrified by the news of the terrorist attacks on the people and the city of London.

As I said this morning in a personal note sent to our U.K. employees, it is truly unfortunate that the horror of terrorism has become a part of our personal and our professional lives.

I also said that tragic events such as this one put a very different perspective on many of the difficulties and the challenges that we in this airline industry face.

I know that all of you on the call join me in expressing our empathy and our support for our U.K. colleagues as they deal with this tragedy in their personal lives and in their work with our customers.

This tragic event is having a significant impact on the city of London and on the U.K. and, accordingly, we are encouraging our staff to first take care of their families and their friends.

At this time, we are not aware of any United employees or family members injured in the attacks, but we will continue to monitor the situation very closely. And we will keep you advised.

Clearly our focus as a company is on the safety and the security of our employees and the well-being of our passengers.

Today, extra security staff are in place to monitor our cargo facility at Heathrow, the United lobby area and the catering base.

United crews arriving through Monday will be given overnight accommodations at the airport.

We are continuing to take care of our customers, and those few United passengers who understandably arrived late for their flights have been rebooked on alternative United flights.

Today, we have the utmost appreciation for our colleagues in London as they continue to demonstrate such professionalism in this difficult and stressful time.

And as I said this morning, all of our thoughts are with them today.

That's it for now. I'll be talking to you again soon. Until then, stay United.