If you are having problems, contact the United Support Desk: 1-800-255-5801.
If you are using a 3rd party software program to connect to Unimatic you must contact the vendor directly:
Crew Companion: www.crewcompanion.com
Unimatic Add On: www.goual.com
If, after visiting this Web site, you still cannot access Unimatic/Apollo, then try these ten steps:
Constructing Unimatic -- Circa 1947
Please note: I did not create the Unimatic system. In fact, United aircraft probably still had propellers when the Unimatic engineers pitched that computer system to United. This was long before Yours Truly was visiting Unimaticland and setting up Aux Galleys.
I'm simply providing as many helpful resources here as possible for the JSN readers. If you know of any other ideas or tips, let me know and I'll publish them. Sorry, but I can not provide technical support via e-mail---you'll need to contact United or the nearest computer geek on an adjacent jumpseat.
Therefore, please use the information contained herein at your own risk! In other words, if you screw up your computer, don't blame us.