Source: unitedafa.org
The FAA has advised United Airlines management that beginning on October 1st and continuing through the fourth quarter, onsite inspections of our carry-on baggage process will be conducted. The focus of these inspections is twofold: customer compliance with United’s 1+1 carry-on policies and crewmember compliance whether working, deadheading or commuting.
During passenger boarding, the responsibility for monitoring carry-on baggage is shared by customer service and Flight Attendants. Those items that are over the quantity and/or size limits are to be tagged and checked by customer service. As a reminder, once an item is tagged by customer service to be checked, Flight Attendants should not remove the tag regardless of the availability of carry-on space onboard the aircraft.
In addition, the TSA will be conducting carry-on baggage audits at select airport locations. For additional information, review the Inflight Safety Alert dated October 1, 2015.