OK...so OSAP is now ISAP. Say that five times fast... Here's an article on it:
FROM: Elines
"Our program, formerly known as the Onboard Safety Action Program (OSAP), has proven to be an effective safety tool. The name has been changed to reflect the current language of our division. The program will now be referred to as Inflight Safety Action Program (ISAP). The primary purpose of the United ISAP is to identify safety events, and to implement corrective measures that reduce the opportunity for safety to be compromised."