From: www.unitedafa.org

As reported last week, and as recently negotiated in our 2012-2016 Contract, the company has established a telephone recording system that will record conversations between crew scheduling personnel, including all other departments that regularly perform crew scheduling functions, and Flight Attendants.  The system was operational on October 4, 2012.

The company implemented the first phase of the system by activating recordings between Flight Attendants and crew scheduling personnel.  The recording system will indicate the date and time of calls, and the company is required to keep these call records for a minimum of sixty (60) days.  A specific recorded telephone conversation shall be made accessible to a Local Council President within seven (7) days of her/his written request, and notice of a potential dispute to the director of crew scheduling and/or designee.