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Marginal Service Reporting – Critical to the Effort

Source: AFA

Date: Apr 19, 2019

Source: Elines 

Since United elected to match the reduced staffing levels of our competition at American and Delta, we must all recognize the frustration that exists from not having enough of us to go around.  It is this realization around which we must coalesce. It is here where we share common ground. This is where we must collaborative collect information that will permit the leadership of the Union with information about difficult working conditions and situations where we are unable to successfully complete the scheduled services.

Always remind one another of the importance of proper reporting procedures. Social media venting, while perhaps a release of frustration, does not effective reporting of issues through the appropriate channels that creates real documentation when AFA representatives have discussions with management.

JCBA Section 7.Z.2. provides AFA with the ability to address any staffing issue that creates a marginal service condition. Examples include not being able to complete our standard practice work assignments within the allotted times. As we have previously communicated, there is a Marginal Service Conditions Report form on our website that has been designed to provide you with the opportunity to advise AFA of these conditions.

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