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Talk About It, Don’t Write It Up – Call Professional Standards First

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Source: AFA

Date: Mar 12, 2019

Source: Elines

There has been an increase in the number of employees reporting personal conflicts with fellow employees to management rather than trying to resolve issues with the assistance of our Union EAP/Professional Standards Volunteers. As a reminder, when you go to management to report a flying partner or another airline employee the consequences can be severe and you should be aware these events rarely turn out as you might expect they would. The Professional Standards component of AFA EAP exists to assist Flight Attendants in any area that affects professional conduct. As part of AFA’s Employee Assistance Program (EAP), we have trained Professional Standards volunteers available to you in every Local Council. After listening to your concerns, EAP representatives will follow up on the situation and pursue the appropriate action necessary.   

The AFA EAP is a voluntary and confidential service of your Union which relies on the peer professionals who volunteer their time in the service of us all. We can help to work it out and avoid “writing up” flying partners where, no matter how well intended, both parties may then potentially be subject to disciplinary action. Let’s keep each other safe, after all we are family. To contact your Local EAP/Professional Standards Representatives visit unitedafa.org. All contact is strictly confidential.

Note: Because confidentiality is the cornerstone of AFA’s Employee Assistance Program, Committee representatives will not report back to you concerning any fellow employee or any recommendations that were made during any follow-up conversations.

Additional information is available on unitedafa.org

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