Over the past several weeks, there have been several incidents where Flight Attendants have inadvertently incurred second and third-degree burns as a result of malfunctions during the coffee brew cycles. This has been a result of both overflows and pressure releases associated with the coffee makers. The Company and AFA are working together to determine not only the cause but to properly establish the mitigation necessary for prevention. Please protect yourself by following the guidance below:
Always consider your own needs first. Refer to your e-FAOM for additional information on the proper operation of the onboard coffee makers to prevent injury.