Beginning Oct. 1, 2001, the FAA minimum flight attendant crew is required for boarding and deplaning on all flights, including through flights.
This security improvement will now force United to change their existing flight attendant policy for through flights---which previously provided that half the FAA minimum crew compliment, rounded down, remain on board.
Here is United's new procedure, as reported on their SkyNet system:
- Through flight boarding--The FAA minimum flight attendant crew complement must be on board. Although Customer Service has been briefed regarding the policy change, pursers should confer with Customer Service Representatives (CSRs) to confirm the required crew complement is present before boarding commences.
- Through flight deplaning--After arrival of a through flight, the FAA minimum flight attendant crew complement must remain on board until passengers who are disembarking at the intermediate stop have left the airplane.
- Waiting at gate with through passengers--Because the through passengers have already received a safety briefing, only half the FAA minimum crew rounded down is required for cabin coverage. However, the FAA minimum crew complement must be in place before boarding for the next segment may begin.
- Originating and terminating flights--No change. The FAA minimum flight attendant crew must be on board for boarding and deplaning.
This change will be included in the October 1 Inflight Handbook revision.