How to Delete Cookies
If you are having problems with your JSN sign on, try deleting your web browser's cookies:
Using Internet Explorer?
- Close, then re-open Internet Explorer, and click on Tools
- Click on Internet Options
- On the General Tab, in the middle of the screen, click on Delete Cookies and click OK to delete cookies.
- Close Internet Explorer.
Using AOL?
- From the AOL toolbar, click Settings.
- From the Settings: Essentials dialog box, click Internet [Web] Options.
- From the AOL Internet Properties dialog box, on the General tab, click Delete Cookies.
- From the Delete Cookies dialog box, click OK.
- From the AOL Internet Properties dialog box, click OK.
- From the Settings: Essentials dialog box, click Close.
Using Firefox?
- Click on Tools, and then Options.
- Click on the 'Privacy' icon.
- Click the 'CLEAR' button next to Cookies.
- Click OK at the bottom to close.
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